Privacy policy

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full Name

  • Phone Number

  • Email Address (if provided)

  • Shipping & Billing Address

  • Order Details

  • Payment Information (processed securely through our payment partners)

  • Device information, browser type, and IP address for website analytics and security

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Confirm your orders and communicate with you.

  • Provide customer support.

  • Respond to your inquiries on WhatsApp or other communication channels.

  • Improve our products, services, and website experience.

  • Prevent fraud and maintain the security of our store.

  • Comply with applicable legal obligations.

Payment Security

We do not store your complete payment information on our servers. Payments are processed securely through trusted payment providers available on our Shopify store.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third-party service providers when necessary, such as:

  • Shipping and courier companies for order delivery.

  • Payment service providers for secure payment processing.

  • Shopify and essential applications used to operate our online store.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance.

  • Remember your preferences.

  • Analyze website traffic.

  • Enhance your shopping experience.

You can disable cookies through your browser settings if you prefer.

Data Protection

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Your Rights

You may contact us at any time to:

  • Request access to your personal information.

  • Correct inaccurate information.

  • Request deletion of your information where legally applicable.

  • Ask questions regarding how your information is used.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact Precious Blends through the contact information provided on our website or via our official WhatsApp Number :03297961688 support.