Terms of service

Welcome to Precious Blends. By accessing our website or placing an order, you agree to comply with the following Terms of Service. Please read them carefully before using our store.

1. Acceptance of Terms

By visiting our website or purchasing from Precious Blends, you agree to be bound by these Terms of Service, our Privacy Policy, and our Return & Refund Policy.

2. Products & Availability

  • We strive to display our jewelry products as accurately as possible.

  • Product colors may vary slightly due to lighting, photography, and screen settings.

  • All products are subject to availability.

  • We reserve the right to discontinue or modify any product at any time without prior notice.

3. Pricing

  • All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

  • Prices may be updated without prior notice.

  • Promotional offers and discounts are available for a limited time and are subject to change.

4. Orders

  • Placing an order does not automatically guarantee acceptance.

  • We reserve the right to accept, reject, or cancel any order due to stock availability, pricing errors, suspected fraud, or other legitimate reasons.

  • Customers are encouraged to contact us on WhatsApp if they require additional product details or videos before confirming their purchase.

5. Shipping & Delivery

  • Delivery times are estimates and may vary depending on your location and courier services.

  • Precious Blends is not responsible for delays caused by courier companies, weather conditions, public holidays, or circumstances beyond our control.

6. Return & Replacement

  • We do not offer refunds.

  • Replacements are only available for manufacturing defects, damaged items, or incorrect products received.

  • Customers must report any issue within 48 hours of delivery.

  • A complete, continuous unboxing video is mandatory for any replacement claim.

  • Claims without an unboxing video or submitted after 48 hours will not be accepted.

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipping and contact information.

  • Reviewing product details before placing an order.

  • Inspecting the parcel immediately upon delivery.

  • Following all instructions outlined in our Return & Refund Policy.

8. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, designs, and text, is the property of Precious Blends and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Precious Blends shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will become effective immediately upon being published on our website.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact Precious Blends through the contact details available on our website or via our official WhatsApp support.

Thank you for choosing Precious Blends. We appreciate your trust and look forward to serving you with quality jewelry and excellent customer service.